Security

Key activities of door supervisors and security staff

The key activities of door supervisors and security staff include:

• Having a clear understanding of both the legal framework governing their job and the search policies and procedures of the venue where they are working. See Tackling drug dealing ,
• Understand the procedures for seizure and safe storage of drugs and weapons,
• Know the details of agreements with local police regarding expectations of the circumstances when staff should call police,
• Wear official SIA identification at all times and in a clearly visible place.
• Be familiar with venue policies and procedures for the use of CCTV and body-worn cameras,
• Be proactive in looking for any signs of drug dealing and of any customer who looks unwell. Concerns about drug dealing should be reported to the person in charge of security and concerns about unwell customers should immediately be reported to welfare and medical staff. See Tackling drug dealing,
• Ensure that their registration with the SIA is current and that all relevant training, including updates and refreshers courses, is completed.

You can also find a compendium of other useful resources in Helpful organisations which includes contact details for useful organisations, training providers and a whole host of specialist advice and information sources, many of them online.